We offer FREE tracked shipping worldwide, we are partnered with Royal Mail in the UK.

Processing & Shipping Times

Our warehouse processes and ships out all orders Mondays-Fridays (excluding major holidays). After placing your order, your package should be shipped out after processing within 2-3 business days after your order is placed, and you will receive an email with the tracking number soon after!

Royal Mail is our primary carrier for customers in the UK, Depending on where you live we may otherwise use our other partner couriers. During COVID-19 items are delivered within 5-7 days from the date of shipment. We are working on improving our supply chain continuously here at illuminateCo, our UK warehouses should be up and running in a few months!

Address Changes or Errors

Our warehouse staffs are super quick, so if you notice an error please email us ASAP with your name and order # (number) so we can try to catch your package before it departs. There's no guarantee we can change it, especially once it leaves our warehouse, but we'll do everything we can!

Any Questions?

Feel free to contact us via email or our social channels! We typically reply within 24 hours or less 💡

Social Channels: @tryilluminate

E-Mail: [email protected]

Thank You! 💛

- the illuminateCo team

Worldwide Shipping

Free Tracked Shipping

Premium Quality

High-Grade Build

Secure Checkout

Safe, encrypted payments

Lifetime Guarantee

Built to last